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Supply Chain Management and Project management

OPS 909 – TOTAL QUALITY MANAGEMENT

 

ASSESSMENT 1 OUTLINE

 

How would you implement a quality management system complying with ISO 9001?

 

You have been appointed as the Quality Manager of a company of your choosing and have been asked to implement a quality management system into the company.

 

You must choose a specific industry and show how you could apply the requirements of ISO 9001 to establish a quality management system in that industry in your home country.

 

Your answer must show that you understand the application of the requirements of the ISO 9001 standard.  It must include any aspects of change management that would be necessary to implement the program and must be supported by literature references.

 

Your report must include the steps that you would take to implement the system.  You have been given 6 months to implement the system.  Your report MUST include a Gantt chart setting out the activities that you would undertake and the order and timing in which you would complete them.

 

You may use a previous company that you worked for but you can not use a company that has already been certified.  If you have not worked for a company before you can choose an industry and make up your own company.

 

_____________________

Student Name :                                                         Student Number      

1          Relevance (10%) Very

High

 High Medium Low Very

Low

 Score
Topic is clear and relevant throughout 5 4 3 2 1  
There is an appropriate, explicitly identified central theme 5 4 3 2 1  
2          Organisation (10%)            
Statement of theme, aims and conclusion 5 4 3 2 1  
There is logic and coherent argument 5 4 3 2 1  
3          Research (40%)            
Referencing system is appropriate 5 4 3 2 1  
Evidence of adequate reading 5 4 3 2 1  
Relevant concepts are well researched 5 4 3 2 1  
Arguments and assertions are supported by evidence/references 5 4 3 2 1  
Evidence of understanding of the topic 10 8 6 4 2  
Application of reading to analysis 10 8 6 4 2  
4          Implementation Process (30%)            
Presentation of Gantt Chart 10 8 6 4 2  
Contents of Gantt Chart 10 8 6 4 2  
Discussion of contents of Gantt Chart 10 8 6 4 2  
5          Innovation 10%            
Creative synthesis of themes 5 4 3 2 1  
Creative argument employed 5 4 3 2 1  
Total            

 

TOTAL MARK __________________%

Additional comments:

 

 

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